Delhi Water Bill Waiver Scheme 2025 – Online Application Process, Eligibility & Full Details

Delhi Water Bill Waiver Scheme

Delhi government has officially announced the new Delhi Water Bill Waiver Scheme 2025 to help lakhs of families struggling with high or pending water bills. The scheme offers up to 90% relief on outstanding bills, making it a major financial support for Delhi’s citizens. Here’s a complete, step-by-step guide to understand this scheme, its benefits, eligibility, documents required, and how to apply online.

What is Delhi Water Bill Waiver Scheme 2025?

Delhi Water Bill Waiver Scheme 2025 is a one-time support scheme by the Delhi government. Its main aim is to provide huge relief to Delhi residents by waiving off or reducing inflated and pending water bills. This comes after thousands of families received incorrect or excessive bills due to various technical and administrative reasons, especially after the Covid-19 period.

Note: The scheme has not been officially launched yet but just announced, we will update all the details once the scheme is launched.

Scheme Highlights

FeatureDetails
Scheme NameDelhi Water Bill Waiver Scheme 2025
Launched ByDelhi Government
Announced ByChief Minister, Delhi
Start Year2025
PurposeWaiver/reduction of domestic water bills
Target BeneficiariesNearly 29 lakh households in Delhi
Relief OfferedUp to 80%–90% bill reduction
Mode of ApplicationFully Online
Official Websitedelhijalboard.delhi.gov.in
Helpline Number1916 / 1800117118
WhatsApp Support9650291021

Objectives of Delhi Water Bill Waiver Scheme

  • Solve the problem of excessive and incorrect water bills affecting lakhs of families in Delhi.
  • Give major financial relief by reducing the money burden for low and middle-income groups.
  • Bring transparency to water billing with a new automated calculation system.
  • Encourage regular bill payments by making bill settlement easier and more affordable.

Also read: Delhi Ayushman Arogya Mandir List with Location

Eligibility Criteria

  • Permanent resident of Delhi: Only genuine residents of Delhi are eligible.
  • Have a water connection: The water connection should be in your name from Delhi Jal Board (DJB).
  • Domestic water bill consumer: The scheme is not for commercial/industrial usage.
  • Outstanding water bill: You should have a pending water bill or an inflated bill recently.

Note: Each consumer will get only one chance to settle the pending or incorrect bill under this scheme.

Benefits of the Delhi Water Bill Waiver Scheme

  • Up to 90% Reduction in Outstanding Water Bills: Large domestic bills, especially from Covid times or due to faulty meters, will be waived or reduced by up to 80-90%.
  • Automated Bill Correction: Bills will be recalculated with new software, reducing human error and avoiding the need to visit DJB offices for correction.
  • One-Time Settlement: Families can clear all their pending dues in one go, without any penalty for the past.
  • Direct Online Process: No need to visit government offices; you can apply and track your application from home.
  • Financial Relief for All Income Groups: Especially helpful for lower and middle-class families.
  • Encourages Regular Payment Culture: With old dues cleared and fair billing, more people will pay future bills on time.

Documents Required for Application

  • Aadhaar Card (identity proof)
  • Copy of the Latest Water Bill (even if incorrect)
  • Passport-size Photograph
  • Bank Account Details (for refund, if applicable)
  • Proof of Delhi Residence (if not mentioned in Aadhaar)
  • Any other supporting documents related to your water connection

How to Apply Online for Delhi Water Bill Waiver Scheme 2025

Visit the Official Website: Go to the Delhi Jal Board’s official website: delhijalboard.delhi.gov.in or DJB RMS Portal.

DJB RMS Portal
DJB RMS Portal

Find the Water Bill Waiver Link: On the homepage, look for the section named “Apply for Water Bill Waiver” or “Water Bill Settlement Scheme 2025“.

Fill in the Application Form: The application form will appear. Carefully fill out all the details such as your name (as per water connection), address, contact information, consumer number, and details of your current or pending bill.

Upload Required Documents: Scan and upload all the required documents (Aadhaar card, water bill, photo, etc.).

Submit the Form: Review all details, then click ‘Submit’. You will receive a confirmation SMS or email with your application number for tracking.

How Will You Get Relief?

After you submit your application for Delhi Water Bill Waiver Scheme 2025, the officials of Delhi Jal Board will verify your documents and bill details. Your bill will be recalculated automatically with the new system and you will receive a revised bill showing the waiver or reduction. Then you need to pay the revised amount (if any) within the given time to close all dues.

For some, the entire bill may be waived, while others will get major discounts.

Also read: Delhi Ayushman Hospital List

Features of the Scheme

  • Covers both old and recent inflated bills.
  • Targets nearly 29 lakh households across Delhi.
  • One-time opportunity: If you miss the application window, you may not get another chance.
  • All digital: No need to visit DJB offices; entire process is online and paperless.

Helpline & Support

If you have any queries or need help in applying:

DJB Helpline: 1916 or 1800117118

WhatsApp Support: 9650291021

Website: delhijalboard.delhi.gov.in

FAQs

Who launched the Delhi Water Bill Waiver Scheme 2025?

The scheme was launched by the Delhi government in 2025 to help citizens with outstanding water bills.

How much bill relief will I get?

You can get up to 80–90% reduction in your pending or inflated water bill, depending on your case.

Can I apply offline for Delhi Water Bill Waiver Scheme?

No, the entire process is online. You must apply through the official DJB website.

What if I miss the deadline to apply?

This is a one-time scheme. If you miss it, you may not get another chance to settle your old bills under such favorable terms.

How can I check my application status?

You can track your application status online using the application number sent to your mobile/email after submission.

What if my bill was wrong due to a faulty meter?

The scheme covers all cases of inflated bills, including those caused by faulty meters, especially during Covid.

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